How long does my order take to ship?

In general, items are shipped within 48 hours of purchase and payment, unless the shop is on vacation. Whenever there is an unanticipated delay, you should receive an email with an update about your order. If the shop is on vacation, there should be an announcement on the homepage and/or blog.

Do you offer international shipping? 

Yes! It is a pleasure to serve customers around the world! Please email hello@happywalruswares.com to place an order, and I will research the shipping costs for you and provide an accurate amount at checkout.

What is your return policy? 

In general, returns are not accepted, but excellent customer service is a priority for this business. If there is a problem with your order, email hello@ghappywalruswares.com to discuss the issue. Please save all packing and shipping materials. Happy Walrus Wares is not responsible for items damaged in transit by shipping companies.